Every now and then we get messages from Associates around the health system that offer insight into the basic goodness and compassion of people. This is one that I received this week from Linda Fretwell, manager of the physician offices at our Palm City location.
I thought it was something worth sharing.
“I have an interesting story from the Palm City Medicenter. A father came in with his two small children recently. After the children were seen he informed the patient services representative that he did not have any money to make his $20 per each child co-pay and asked if he could be billed. The PSR of course did her duty and told him we do take credit cards, checks and so forth, but the father maintained that he would pay the bill when it came.
“After he left, two other patients sitting in the waiting room came to the window and said ‘We want to pay the co-pays for those two young children.’ Each patient paid one of the co-pays. They did not want the father to know who they were, they did not want any information about them relayed to the father, they just wanted to make his co-pays for him.
“The office coordinator later called the father to let him know that two people had made his co-pays for him. He wanted their names so he could thank them, but she told him they did not want to be identified. She just said Merry early Christmas.
“This just touched my heart. There really are so many good people out there.”
--Scott Samples
Public Information Coordinator
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